General
These Terms & Conditions apply to your use of the Jodie's Beauty Australia website and purchases made through our online store.
By accessing our website or placing an order, you acknowledge that you have read, understood and agreed to these Terms & Conditions.
Pricing & Currency
All prices displayed on our website are shown in Australian Dollars (AUD) unless otherwise stated.
Prices may be updated or changed without prior notice. The price applicable to your purchase will be the price displayed at the time your order is placed.
Orders & Availability
All orders are subject to product availability and successful payment confirmation.
We reserve the right to refuse or cancel an order where reasonably necessary, including where:
- A product is unavailable or out of stock.
- Incorrect pricing or product information was displayed.
- Payment could not be successfully processed.
- Fraudulent or suspicious activity is detected.
If payment has already been collected for an order that we are unable to fulfil, an appropriate refund will be arranged.
Payment
Payment must be completed using one of the payment methods available during checkout.
Your order is not considered confirmed until payment has been successfully authorised and accepted.
Payment transactions may be processed by secure third-party payment providers. Their own terms and privacy policies may also apply.
Shipping & Delivery
Shipping options, estimated delivery periods and any applicable delivery charges will be displayed during checkout where available.
Delivery estimates are provided as guidance and may be affected by courier delays, public holidays, weather, incorrect delivery information or circumstances beyond our reasonable control.
Customers are responsible for providing complete and accurate shipping information when placing an order.
Returns, Refunds & Exchanges
Returns, refunds and exchanges are handled in accordance with our applicable store policies and rights available under Australian Consumer Law.
Please contact us as soon as possible if you receive an incorrect, damaged or faulty product.
Product Information
We make reasonable efforts to ensure product descriptions, images, pricing and other information displayed on our website are accurate.
Product packaging, colour and appearance may vary slightly from photographs due to manufacturing changes, screen settings or other factors.
Customers should read product labels, ingredients, warnings and usage instructions before using beauty or personal-care products.
Promotions & Discount Codes
Promotional offers and discount codes may be subject to specific eligibility requirements, expiry dates, minimum purchase amounts or other conditions.
Unless otherwise stated, promotional offers cannot be combined with other discounts.
Liability
To the maximum extent permitted by law, Jodie's Beauty Australia is not responsible for indirect or consequential losses resulting from use of the website, except where liability cannot legally be excluded.
Customers are responsible for following manufacturer instructions, warnings, allergy information and recommended product-use directions.
Privacy & Personal Information
Personal information provided through our website is handled in accordance with our Privacy Policy and applicable privacy requirements.
Information may be used where reasonably necessary to process orders, arrange delivery, provide customer support, prevent fraud and operate our website.
Changes to These Terms
We may update these Terms & Conditions when required to reflect changes to our business, website, services, policies or legal obligations.
The latest version will be published on this page with the applicable updated date.
Contact
If you have questions regarding these Terms & Conditions, an order or a product, please contact Jodie's Beauty Australia using the contact information available on our website.